F.A.Q.

These are some of the questions you might ask. If you don't find an answer here do not hesitate in contacting us.

THE NUMBER ONE F.A.Q :  "CAN I GET FREE STICKERS?" - Any puchase on the webshop will also include free stickers! - If you want stickers ONLY, we are willing to give them away but we dont want to pay the postage.. If so, please send a Stamped/prepaid envelope to:

                                                                                                 Alis Distribution

                                                                                             Skt. Pederstræde 28C

                                                                                                    1453 KBH K

                                                                                                       Denmark

Do I need to create a personal account to make a purchase?

You can easily make a purchase without an account. A personal account gives you freedom to shop without having to type your name and address.

What is your feedback policy?

If you have any problems with your purchase please contact us and we will resolve any issues immediately. We are here to help and all problems can be resolved.

I recieved the wrong item. What do I do? 

Alis strives to keep our customers satisfied but sometimes we do make mistakes. We're very sorry that you received the wrong item and hope to make the return as painless as possible. Please contact us as soon as possible and we will sort this mistake out immediately. All expenses will be paid by Alis.

How do I subscribe or unsubscribe to newsletters?

You can subscribe or unsubscribe to the newsletters of your choice. This link is located in the top of the site.

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F.A.Q.

Her er svar på eventuelle spørgsmål. Hvis du ikke finder svar på dinne spørgsmål her er du meget velkommen til at kontakte os.

Er jeg nødt til at have en brugerprofil for at handle hos alis.dk?

Du kan sagtens handle uden en profil. En brugerprofil giver muligheden for at handle uden at oplyse navn og adresse i forbindelse med købet.

Hvordan er jeres feedback?

Hvis du har nogle problemer vedrørende dit køb, må du gerne kontakte os og vi vil løse problemet hurtigst muligt.

Jeg har modtaget den forkerte vare. Hvad gør jeg?

Vores mål er at holde kunden tilfreds men nogle gange laver vi også en fejl. Vi er meget kede af at du har modtaget den forkerte vare og vi gør alt for at gøre returneringen så smertefri som overhovedet muligt. Kontakt os hurtigst muligt og vi vil rette fejlen med det samme. Alle omkostninger betales af alis.dk.

Hvordan tilmelder eller afmelder jeg mig nyhedsbrev?

Du kan fra- eller tilmelde dig nyhedsbrevet ved at klkke på linket Newsletter i toppen af siden.